Safari Concierge

We are your hands on the ground, local experts who ensure that your trip and safari is perfectly tailored to your individual needs, wants, and desires.

Travel Easy

With our extensive safari experience, we know what makes a safari of a lifetime and our Safari Concierge team are the masterminds behind each one. Destination experts on the ground, the team guide, organise, support and always go the extra mile for you, anywhere in East Africa.

From completing and paying for East African visas, sourcing a favourite Champagne, recommending and booking restaurants, purchasing special gifts, arranging unique experiences and surprises to delivering prescription medication to remote safari locations and everything else in-between - they do it all whilst providing 24/7 communication, 365 days of the year.

Our four Safari Concierge packages are designed for all; from the most discerning of traveller to those looking to simply avoid the 'paperwork' of travelling so they can enjoy a safari knowing that every details in handled for them.

Our dedicated Safari Concierge team works hand in hand with you; coordinating closely with our safari consultants and operations team as well as our partners to meticulously ensure every little detail has been taken care of; curating a bespoke, seamless safari from the onset and delivering exceptional experiences, every time.

In addition to the bespoke, seamless safari experience that our Safari Concierge team provides, each Safari Concierge package includes:

– eVisa processing – application and payment for one single entry eVisa for the East Africa region
– Safari concierge app – leading itinerary software, tailored for each safari providing a detailed itinerary accessible online & offline before, during and after safari
– AMREF flying doctors membership – including 24/7 access to professional medical advice as well as access to medical evacuation from safari destinations to Nairobi, if required
– Pre-travel services – online check-in and boarding pass for outbound International flight and up to date information from entry requirements to airstrip closures or rerouting
– Pre-departure arrival requirements – processing of any required documentation for the East African region
– VIP welcome – refreshing face towel & bottled mineral water
– 24 hour communication & support – via email, phone and Safari Concierge instant messaging